Virtual Shared Services after COVID
The new way of business in the Virtual Shared Services Centres post COVID-19 Social,...
Read More
Category: Outsourcing
Homeworking In The Contact Centre
Homeworking In The Contact Centre Industry During COVID-19 Challenges of homeworking in the...
Read More
Contact Centre post Covid19
Life after COVID-19 in the Contact Centre Let’s not all despair as there is easy ways to move and...
Read More
Best Outsource locations in 2020
Top Outsourcing location 2020 India is 2020’s most favoured offshore location, according to Ryan...
Read More
Evolution of Cloud Contact Centres
The Evolution of Cloud Contact Centres : CCaaS Round Table What’s next in the...
Read More
Coronavirus cruelly exposes offshore outsourcing
The fragility of the offshore outsourcing industry put to the ultimate test driven by the COVID-19...
Read MoreIs Interim Management Dead
Is the market changing the way that we engage and work with the use of Interim Management? In...
Read MoreBad Management affecting your business
How to avoid hiring bad managers Ineffective managers can drive productivity down and turnover up....
Read MoreRequest For Proposal
CIOs Seeking Innovation – Should the RFP process be replaced by the innovative RFS? There’s an...
Read MoreOutsourcing and As-A-Service
Outsourcing is on life support, with many BPO providers failing to invest in As-a-Service It has...
Read More
Recent Comments