Category: Contact Centre
Global Employers choose consultants
Over 70% of global employers now use contractors to help fill IT skills shortages w Why use...
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Outsourcing and As-A-Service
Outsourcing is on life support, with many BPO providers failing to invest in As-a-Service ...
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European Outsourcing Project of the Year
Miratech Wins EOA’s European IT Outsourcing Project of the Year Award London NOA 2015...
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Cloud Cover takes over Europe
Now’s the time to consider Cloud applications & Contact Centre Services in the Cloud...
Read MoreOutsourcing in Europe 2015
Outsourcing hits record levels in Europe – Summer 2015 Almost three quarters of...
Read MoreCloud Affecting India Outsourcing
Cloud Computing Is Going To Rain on India’s Outsourcing Parade Transform or be...
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Outsource or Not to Outsource
The strategic decision to, Outsource or Not-to-Outsource Outsourcing decisions made...
Read MoreOutsourcing became cool again in 2015
As 2014 drew to a close, after a year of major IT Transformation and change management activity, I...
Read MoreRecord level across EMEA in 2014 Outsourcing
According to Information Services Group (ISG), the outsourcing industry in EMEA is on the up and...
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