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The Elephant in the room
The Elephant In The Room on Cloud Are Public Clouds Secure Enough for CIOs or for Expanding Global Enterprises and Corporations as we progress through the Twenty Twenties? Especially after major breaches in the UK Market in the Autumn of 2015 Gone are the times when...
Cloud Migration done right
Lessons on How Juniper Networks made the switch in the cloud and what you can learn There are many steps for a company to transition to the cloud. At the 2016 Structure Conference, Juniper Networks' CIO Bob Worrall explained how the company is managing the change. For...
Request For Proposal
CIOs Seeking Innovation – Should the RFP process be replaced by the innovative RFS? There’s an innovative way to build and drive the RFP process as CIOs look to expand service capability and innovation but should the RFP be replaced with the RFS (Request For...
Customer Service Effort
Great Customer Service Requires Very Little Effort Why the Financial Service Industry Needs to Simplify Every Customer Interaction In the early 1990’s I remember reading the following story in the IT press: McConnell got so fed up with not being able to...
Global Employers choose consultants
Over 70% of global employers now use contractors to help fill IT skills shortages A new report found that 40% of US businesses now have a hybrid workforce of permanent and contract IT employees to fill talent shortages and fast-changing technical skill needs. If...
Data Centre Managed Services
Five network security market trends that matter for Managed Services It’s no secret that organisations of all sizes are changing the way they run their businesses. The move toward a digital economy, combined with the need to be “always on,” means that...
Changing Data Centres
Traditional data centre’s are undergoing many revolutionary changes as we head to the 2020’s Hybrid cloud infrastructures, hosted servers, virtualized servers, and new methods to save energy and reduce costs in the data centre create an ever-challenging...
Whos running corporate tech strategy
Gartner's views on who will be running corporate technology CIOs are fully aware they need to change in order to succeed in the digital business, 75% of IT executives say that they need to change their leadership style over the next three years In August 2013 Gartner...
The CIO becomes the Chameleon In Chief
We are seeing a high volume of discussion on the expectations of the CIO and the need to change tactics The two-speed CIO just isn't going to cut it - tech chiefs need to be able to respond to changing environments and requirements more quickly than ever. he modern...
CISO moves to the top
The CISO moves from the basement to the boardroom A growing threat landscape has changed the role of the chief information security officer in the past decade. Here's why this position and its evolution are vital in the modern enterprise. “With the recent ransom virus...
Microsoft Azure Hybrid Cloud
Microsoft Azure launches 3 new tools to speed migration to hybrid cloud and optimize deployment In a Microsoft blog post, the company detailed three new tools to aid in cloud adoption: Cloud Migration Assessment, Azure Hybrid Use Benefit, and Azure Site Recovery...
Outsourcing and As-A-Service
Outsourcing is on life support, with many BPO providers failing to invest in As-a-Service It has been hard to change processes, drive common standards across clients, build a utility model that can be scaled and made cost-efficient, for the Outsource vendors when...
Business Changing IT Spend
How business outcomes are transforming IT spending According to a recently released study by Datalink and IDG, business is playing a bigger role than ever in IT spending. The relationship between business leaders and IT is equal parts necessary and contentious. More...
Interim Consulting Demand
IT contractor demand at highest point for over a year The demand goes up as projects that were in a holding pattern prior to the Brexit kick off. Its never been a better time for IT Interim Consulting experts to top up those programmes needing rapid transition....
CISO moves to the top table
The CISO moves from the basement to the boardroom Five to ten years ago, the C-suite really didn’t have a relationship or a dialogue with the information security team or CISO leader, that’s changing rapidly now that businesses rely so heavily on their on-line sales...
Great Customer Service
Great Customer Service Actually Requires Very Little Effort ! Interestingly there is an inverse correlation between 'customer effort' and 'customer loyalty'. The higher the effort required by the customers, the lower their loyalty; the lower the effort required, the...
Bad Management affecting your business
How to avoid hiring bad managers If there's a standout department where attrition is inordinately high, this could point to a manager who isn't connecting well with his or her staff. Departments with troubled management also tend to show reduced rates of productivity,...
Breaking bad news to stakeholders
8 steps to breaking bad news to difficult project stakeholders "Open Transparent communication is not easy and often creates a lot of unessessary stakeholder noice, but the right amopunt and style of communication will deliver great returns", states Craig Ashmole,...